Sensai
Real-time AI coaching platform that adapts to team dynamics — improving alignment, decision-making speed, and engagement scores.
27%
Faster Execution
12 Weeks
Time to market
Pre-built ai + custom
Project type
AI IN MANUFACTURING
THAT OPTIMIZES OPERATIONS, REDUCES DOWNTIME, AND IMPROVES CUSTOMER EXPERIENCE
Isometrik AI empowers manufacturing companies with intelligent automation for customer communication, order management, supplier coordination, and operational insights—without disrupting production systems. Deploy in 12-16 weeks and reduce operational costs by 35% while improving on-time delivery.
The Operational Pressures Facing Modern Manufacturers
Manufacturers face mounting challenges: supply chAIn disruptions, labor shortages, customer demands for real-time visibility, and razor-thin margins. Manual order management, reactive communication, and disconnected systems prevent manufacturers from competing effectively in a digital-first world.
Your AI Manufacturing Operations Team
Isometrik AI provides manufacturing-specific agents: automated customer communication and order tracking, intelligent quote generation and RFQ management, supplier coordination, proactive exception management, and new customer acquisition—all designed to reduce costs, improve efficiency, and enhance customer satisfaction.
24/7 Automated Order Tracking & Customer Updates
Conversational AI handles customer inquiries about order status, production progress, shipping updates, and delivery dates—via phone, SMS, email, or customer portal. Integrates with ERP/MES for real-time information. Reduces customer service calls by 65%.
Proactive Production & Delivery Exception Management
AI Agent Builder monitors production schedules, material availability, and delivery commitments. Automatically alerts customers to potential delays, suggests alternatives (expedited production, partial shipments), and escalates critical issues to operations team. Turn reactive firefighting into proactive customer communication.
Intelligent Quote Generation & RFQ Management
AI Agent Builder + Conversational AI automate quote generation: calculate pricing based on specifications, materials, and production capacity; provide lead time estimates; generate professional quote documents. Respond to RFQs in hours instead of days—win more business with faster turnaround.
B2B Customer Acquisition & Lead Management
AI Prospect Finder + AI SDR Team identify potential manufacturing customers (OEMs, distributors, contract manufacturers), execute personalized outreach campaigns highlighting your capabilities (CNC machining, metal fabrication, injection molding), and qualify leads. Fill your sales pipeline while production teams focus on delivery.
24/7 Automated Order Tracking & Customer Updates
Conversational AI handles customer inquiries about order status, production progress, shipping updates, and delivery dates—via phone, SMS, email, or customer portal. Integrates with ERP/MES for real-time information. Reduces customer service calls by 65%.
Proactive Production & Delivery Exception Management
AI Agent Builder monitors production schedules, material availability, and delivery commitments. Automatically alerts customers to potential delays, suggests alternatives (expedited production, partial shipments), and escalates critical issues to operations team. Turn reactive firefighting into proactive customer communication.
Intelligent Quote Generation & RFQ Management
AI Agent Builder + Conversational AI automate quote generation: calculate pricing based on specifications, materials, and production capacity; provide lead time estimates; generate professional quote documents. Respond to RFQs in hours instead of days—win more business with faster turnaround.
B2B Customer Acquisition & Lead Management
AI Prospect Finder + AI SDR Team identify potential manufacturing customers (OEMs, distributors, contract manufacturers), execute personalized outreach campaigns highlighting your capabilities (CNC machining, metal fabrication, injection molding), and qualify leads. Fill your sales pipeline while production teams focus on delivery.
Manufacturing AI Features
Optimize operations, reduce costs, and improve customer experience with intelligent automation for manufacturing.
Real-Time Order Status & Tracking
Integrates with ERP/MES (SAP, Oracle, Epicor, IQMS) for real-time order visibility. AI answers customer inquiries: current production stage, estimated completion date, quality inspection status, shipping arrangements. Customers get instant, accurate updates—no wait times or manual lookups.
Automated Quote Generation & Pricing
AI generates quotes based on: product specifications, material requirements, production complexity, current capacity, and pricing rules. Calculates lead times considering current backlog. Creates professional quote documents with drawings, specifications, and terms. Reduces quote time from days to hours.
RFQ Response Automation
AI analyzes incoming RFQs: extracts technical requirements, assesses manufacturing capability fit, flags non-standard specifications, generates preliminary quotes. Assists engineering with technical feasibility analysis. Reduces RFQ response time by 70%—increasing win rate by responding faster than competitors.
Production Status Updates & Milestone Notifications
Automated customer notifications at production milestones: order received, materials procured, production started, quality inspection passed, ready to ship. Multi-channel (email, SMS, customer portal). Proactive communication reduces "Where's my order?" calls by 75%.
Order Change & Modification Management
AI handles customer requests for order changes: quantity adjustments, specification modifications, delivery date changes, shipping address updates. Assesses feasibility and impact on production schedule. Routes approvals through appropriate workflow. Streamlines change management process.
Supplier Coordination & Material Tracking
AI communicates with suppliers: sends POs, requests delivery confirmations, tracks material shipments, handles exceptions (delays, quality issues). Integrates with supplier portals and logistics providers. Improves supply chain visibility and reduces procurement team workload.
Quality Issue & Nonconformance Management
When quality issues arise, AI notifies affected customers, explains situation transparently, proposes corrective actions (rework, replacement, credit), and manages resolution workflow. Turns quality challenges into opportunities to demonstrate responsive customer service.
Multi-Language Support for Global Customers
Supports 15+ languages for international manufacturing customers. Handles inquiries, provides updates, and manages orders in customer's preferred language. Breaks language barriers for global manufacturing operations serving diverse markets.
Customer Prospecting for Contract Manufacturers
For contract manufacturers: AI identifies potential clients needing manufacturing services (product development firms, OEMs outsourcing production, brands launching new products). Enriches with company size, production volume indicators, and decision-maker contacts. Builds qualified sales pipeline automatically.
ERP/MES Integration & Analytics
Seamless integration with SAP, Oracle, Epicor, IQMS, Plex, and other ERP/MES systems. AI accesses real-time production data, inventory levels, capacity constraints. Track on-time delivery rates, quote-to-order conversion, customer inquiry volume, and operational KPIs. Identify bottlenecks and optimization opportunities.
Ready to Reduce Manufacturing Costs by 35% with AI?
Join manufacturers already using Isometrik AI to automate customer communication, accelerate quotes, and optimize operations—while improving on-time delivery and customer satisfaction.
Real Results from Real Businesses
Each agent is a complete, production-ready solution that's been tested and refined across multiple client deployments.
XQtiv
Intelligent recruitment platform with AI-driven Role Suitability Templates — streamlining candidate screening, evaluations, and faster hiring decisions.
70%
Screening Time Reduced
12 Weeks
Time to market
Pre- Built ai
Project type
zAin
AI-powered conversational concierge that simplifies access to food ordering, grocery shopping, home services, and retail purchases through natural language, optimized for the UAE market
78%
Service Discovery Efficiency
16 Weeks
Time to market
Pre-built ai + custom
Project type
From Consultation to Deployment in 12-16 Weeks
01
Manufacturing Operations Assessment
(Week 1-2)
Operations, sales, and customer service leaders meet with our manufacturing AI specialists. We map order management workflows, quote generation processes, customer communication touchpoints, and ERP/MES systems. Identify high-impact automation opportunities that improve both efficiency and customer experience.
02
AI Agent Configuration & ERP Integration
(Week 3-8)
Launch pilot with subset of customers or product lines: AI handles order status inquiries, generates quotes for standard products, sends production milestone updates. Monitor customer satisfaction, data accuracy, and operational impact. Refine workflows and messaging based on real production environment performance.
03
Pilot Deployment & Validation
(Week 9-12)
Launch pilot with subset of customers or routes: AI handles tracking inquiries, sends proactive updates, coordinates pickups/deliveries. Monitor customer satisfaction, accuracy of information, and operational impact. Refine workflows based on real-world performance.
04
Full ProductionDeployment & Scaling
(Week 13-16)
Roll out across all customers, products, and operations. AI automates customer communication, quote generation, exception management—24/7. Monthly reviews with success manager to optimize workflows, add new capabilities (supplier coordination, quality management), and scale impact across manufacturing operations.
Why Choose Us
Manufacturing-Specific, Not Generic Business AI
Purpose-built for production environments: understands PO numbers, work order formats, production terminology, lead time calculations, quality standards. TrAIned on manufacturing workflows—not generic business processes. Integrates with ERP/MES for accurate, real-time production data.
Complete Manufacturing Solution, Not Just Order Tracking
Handles entire customer journey: RFQ response and quote generation → order acknowledgment → production updates → quality assurance → shipping coordination → post-delivery support. PLUS B2B customer acquisition for contract manufacturers. Complete manufacturing customer experience platform—not just a tracking chatbot.
Improves Both Operations AND Customer Experience
Typical results: 65% reduction in customer service calls, 70% faster RFQ response time, 40% improvement in quote-to-order conversion, 35% decrease in expedited shipping costs (proactive communication prevents rush orders), 45% improvement in on-time delivery communication. Lower costs AND happier customers—simultaneously.
Scales with Production Growth
Whether you're processing 50 orders/month or 5,000 orders/month, AI scales effortlessly. No need to hire proportional customer service or sales support staff as order volume grows. Supports business growth without proportional overhead increases—improving margins as you scale.
Seamlessly Integrates with Your Manufacturing Tech Stack
ERP/MES Systems
SAPOracle ERP CloudEpicorIQMSPlexNetSuiteMicrosoft Dynamics 365
Quality Management
IntelexETQMasterControlArena PLM
Supply Chain
Blue YonderKinaxiso9 Solutions
CRM & Sales
SalesforceHubspotMicrosoft Dynamics 365
Communication
Twilio (SMS/Voice)SlackMicrosoft TeamsEmail Platforms
Customer Portal
Custom manufacturing portalsSalesforce Experience Cloud
Latest Blogs
Frequently Asked Questions
Find quick answers to the most common questions we receive
Transform Manufacturing Operations with AI—Without Disrupting Production
Join manufacturers already using Isometrik AI to automate customer communication, accelerate quoting, and optimize operations—while improving on-time delivery and customer satisfaction.
Deploy in 12-16 weeks. Integrates with your ERP/MES. White-glove implementation. Measurable ROI in 90 days.
- •Free 30-minute strategy session
- •No commitment
- •ERP/MES integration included
- •SOC2 & GDPR Compliant