Subscription Cancellation
How to Cancel:
- You can cancel your subscription at any time through your account settings or by contacting our support team at [email protected].
- Effective Date: Cancellation will take effect at the end of the current billing cycle.
Impact of Cancellation:
- Upon cancellation, you will retain access to the Services until the end of the current billing period. After this period, your access will be revoked.
Refund Policy
If you are not satisfied with our Services, you can request a full refund within 30 days of your initial purchase.
For cancellations after the initial 30-day period, we offer pro-rated refunds based on the remaining portion of your subscription term.
Certain services, such as one-time consulting fees or customized development work, are non-refundable. These will be clearly marked at the time of purchase.
Requesting a Refund
Contact our support team at [email protected] with your account details and reason for the refund request.
Refunds will be processed within 10 business days of receiving your request.
Exceptions
If we detect a chargeback, we reserve the right to suspend your account and any associated services until the matter is resolved.
Abuse of the cancellation and refund policy, such as repetitive cancellations, may result in the restriction of future refunds and potential termination of your account.
By providing these detailed documents, you ensure that your customers have clear and comprehensive information about your policies, enhancing their trust and confidence in your services. Make sure to have these documents reviewed by legal professionals to ensure compliance with all relevant laws and regulations.
©Copyright Reserved Isometrik Software Solutions Pvt. Ltd.
©Copyright Reserved Isometrik Software Solutions Pvt. Ltd.